Help & Support
Everything you need to get set up, plus a direct line to our team when something is not working as expected.
Talk to a human
Send us a message and we will get back to you. Including your account email and a short description of the issue helps us respond faster.
Frequently asked questions
How do I create and organize a task?
Open Create Task from the sidebar, give it a title and optional due date, then save. Tasks appear in Tasks and on the Calendar by their due date, and you can mark them complete at any time.
Where is my data stored?
Your tasks, preferences, and backups are stored locally in your browser, keyed to your account. If you are signed in, you can also sync across devices and export a backup from Settings → Data.
How do I move my work to another device?
Sign in with the same account on the other device so your workspace syncs. To keep an offline copy, use Export in Settings and import the file where you need it.
Can I protect the app with a password?
Yes. Open Settings → Privacy & Security and set an app lock password. You will be asked for it when the app is reopened on a locked session.
How do I install Planexa Task on my device?
Use Install Planexa Task in Settings → About on supported browsers, or choose “Install app” from your browser menu. It then opens in its own window like a native app.
Something is not working. What should I try first?
Reload the page, confirm you have a working connection, and check that your task list is still intact. If the problem continues, email us with your account address, the page you were on, and what you expected to happen.